Red Robin to eliminate busboys at 570 stores amid higher minimum wage

Busboys are going to be earning more in the coming years, but don’t expect restaurants to employ many of them.

Across the United States and Canada, governments are instituting a $15 minimum wage – they are either being incrementally introduced or implemented within a short time period.

Well, as a result, Red Robin, the popular national restaurant chain, announced that it would eliminate busboys at all of its 570 restaurants in the country. The company believes it will save approximately $8 million in 2018.

Red Robin expects the current staff members to take on additional roles.

CFO Guy Constant conceded that it needed “to do that to address labor increases we’ve seen.” He did concede, however, that it will impact customer service.

The announcement came months after the food business eliminate expediters, staffers who take the food from the cooks and place it on plates for servers. Red Robin estimated it saved the company $10 million in 2017.

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Comments

  1. I guess they expect the incoming customer to clean up the table from the outgoing customer. And they think the customer experience won’t be negatively impacted?

    What kind of dope are they smoking?

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