When customers visit a big-box store or a standard mom-and-pop bricks-and-mortar shop and browse around the store looking at items but then return home to buy it online or on their smartphone, is this stealing a company’s resources, such as time and energy?
The trend of “showrooming” has been a common problem for retailers like Best Buy because consumers visit the store just to try out the products and then ultimately purchase the product on Amazon at a cheaper price.
A new video released by Prager University attempts to show that this method adopted by millions of customers is actually stealing because if you enter a store deliberately knowing you’re not going to buy the item in question but utilize the various resources employed by the retailer then you’re stealing from the business.
Here is the latest video from this educational online institution:
Total BS. If I go into store “A” and look at a product but decide not to buy, and then go to store “B” and buy the product there because the price is lower, did I steal from store “A”? Of course not. This is called shopping around for the best price.
The internet is just another store.